Privacy policy for the website

This is an automatic translation. The original text is available in German. 

Introductory remarks

The protection of the privacy and personal rights of our customers when visiting our website is of decisive importance for a trusting use of our offers. When you visit www.rivierapool.com, personal data is collected, processed and used ("used"). With this data protection information, we would like to emphasise our commitment to secure and trustworthy handling of your data and explain to you how we use our customers' personal data. We observe the strict provisions of European and German data protection law.

The name and contact details of the data controller and of the company data protection officer:

This data protection information applies to data processing by:
Responsible: RivieraPool Fertigschwimmbad GmbH, represented by the managing directors (hereinafter: RivieraPool), Klöcknerstraße 2, 49744 Geeste, Germany, e-mail: info@rivierapool.com
Phone: +49 5937 660 Fax: +49 5937 8541

The data protection officer of RivieraPool Fertigschwimmbad GmbH can be reached at the following address:

DSB911 Datenschutz GmbH
Stefan Andreas Scheipers
Kaiserstr. 10b - 49809 Lingen (Ems)
Hall 31 / Main entrance

Contact:
+49 591 9137611
info@dsb911.de 

Collection and storage of personal data and the nature and purpose of their use

a) When visiting the website

When you visit our website www.rivierapool.com, the browser used on your terminal device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:

- IP address of the requesting computer,
- Date, time and duration of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- the browser used, browser settings and, if applicable, the operating system of your computer, and
- is the name of your access provider.

The data mentioned will be processed by us for the following purposes:

- Ensuring a smooth connection of the website,
- To ensure a comfortable use of our website,
- Evaluation of system safety and stability as well as
- for other administrative purposes

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our justified interest follows from the purposes listed above for the collection of data. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person. In addition, we use cookies and analysis services when you visit our website. You will find more detailed information on this under points 4 and 5 of this data protection declaration.

b) When registering for our newsletter

If you have expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request at any time by e-mail to info@rivierapool.com .

c) When using our contact form

If you have any questions, we offer you the possibility to contact us via a form provided on the website. A valid e-mail address must be provided so that we know who sent the request and can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntary consent. The personal data collected by us for the use of the contact form will be automatically deleted after you have completed your request. 

3. Data transfer

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if:

- you have given your express consent in accordance with Art. 6 Para. 1 S. 11it. a DSGVO,
- the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
- in the event that there is a legal obligation to pass on data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
- this is legally permissible and required for the execution of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO.

4. Use of cookies

We use cookies on our site. These are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your terminal device and do not contain viruses, Trojans or other malware. The cookie contains information about which result in each case in connection with the specifically used terminal device. This does not mean, however, that we will immediately become aware of your identity. On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages on our website. These are automatically deleted after leaving our site. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your terminal for a specific period of time. If you visit our site again to make use of our services, it is automatically recognized that you have already been with us and which inputs and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you (see point 5). These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time. The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. The complete deactivation of cookies may, however, result in you not being able to use all the functions of our website.

5. Retargeting

We would like to show you only those advertisements you are really interested in. That is why we use so-called retargeting at www.rivierapool.com for advertising tailored to your interests. When you visit www.rivierapool.com, our retargeting partners temporarily store cookies on your end device via your Internet browser. The temporarily stored cookies enable our retargeting partners to recognize visitors to our shop under a pseudonym and only display advertisements for products that are likely to be of interest to our visitors. The temporary cookies enable our partners to track and save the click path of our visitors under the pseudonym. Only data about your use of www.rivierapool.com is collected (e.g. number of page views from www.rivierapool.com, internal search queries, product page views, login status, confirmation page view, etc.). At no time are personal or sensitive data stored in the cookies of our partners. The data collected from our partners is not merged with data that allows our visitors to be identified.

If you do not wish to receive advertising personalised by retargeting, please use one of the following options to object with effect for the future:

On the one hand, as with all other third-party cookies, you can use your browser settings to control the use of cookies and, for example, only accept the storage of temporary cookies with your consent. Please read the section "Use of cookies". A further objection option is to click on the opt-out link displayed in each retargeting advertising medium used by our partners. The click on the link leads you to the pages of our advertising partner, where you can switch off the advertising service. Please keep in mind that in order to switch off retargeting, a so-called opt-out cookie is stored on your end device via your Internet browser. Your objection is therefore only effective if you use the same Internet browser and allow this opt-out cookie and do not delete it. If you subsequently wish to use another Internet browser, please also use one of the two opposition options with this Internet browser. You can also unsubscribe these cookies via the so-called Google Tag Manager, which is used by this website, with only one link. Please deactivate Google Analytics for this purpose. In this way you will be provided with an opt-out option for all Google Tag Manager tags on the basis of a cookie.

6. Analysis tools - tracking tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO. With the tracking measures used, we want to ensure that our website is designed in line with requirements and continuously optimised. On the other hand, we use the tracking measures in order to statistically record the use of our website and to evaluate it for you for the purpose of optimising our offer. These interests are to be regarded as justified within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc., for the purpose of tailoring our pages to meet your needs and continuously optimising them. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). In this context, pseudonymised user profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website such as

- Browser type/version,
- operating system used,
- Referrer URL (the previously visited page),
- Hostname of the accessing computer (IP address) ,
- Time of the server request,

are transferred to a Google server in the USA and stored there. This information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for market research purposes and to tailor these internet pages to meet requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of third parties. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that it is not possible to assign them (IP addresses).Masking). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https:// tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (https: //support.google.com/analytics/answer/6004245?hl=en).

b) Google Adwords Conversion Tracking

We also use Google Conversion Tracking to record the use of our website statistically and to evaluate it for the purpose of optimising our website for you. Google Adwords places a cookie (see number 4) on your computer if you have reached our website via a Google advertisement.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on the AdWords customer's website and the cookie has not expired, Google and the customer will be able to tell that the user clicked on the ad and was directed to that page. Data protection authorities require that a contract data processing agreement be concluded for the permitted use of Google Analytics. Google will provide a template to this effect at static.googleusercontent.com/media/www.google.de/de/de/analytics/terms/de.pdf . Each Adwords customer receives a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers will know the total number of users who clicked on their ad and were directed to a page tagged with a Conversion Tracking tag. However, you will not receive any information that personally identifies users. If you do not wish to participate in the tracking process, you can also refuse to set a cookie as required, for example by setting your browser to disable the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the ... www.googleadservices.com.. domain. Google's Privacy Policy for Conversion Tracking can be found here (https://services.google.com/sitestats/de.html).

c) Google Remarketing

For this purpose we use Google Remarketing, an advertising service of Google, with which previous visitors of the website can be specifically advertised. We use cross-device remarketing with Google AdWords. Provided you've agreed for Google to link your web browser history to your Google Account, Google will use information from your Google Account, along with Google Analytics data, to personalize ads and create target audience data for cross-device remarketing.

As a Google user, you can customize your ad preferences under "my account" and opt out of personalized ads. You can also prevent Google from processing your information by downloading and installing the browser plug-in available at the following link: (http://tools.Google.com/dlpage/gaoptoot?hl=en).

7. Social media plugins

On our website, we use social media plug-ins of the social networks Facebook, Twitter and Instagram on the basis of Art. 6 Para. 1 S. 11it. f DSGVO in order to make us better known. The advertising purpose behind this is to be regarded as a legitimate interest within the meaning of the DSGVO. The responsibility for data protection compliant operation is to be guaranteed by the respective provider. The integration of these plugins by us takes place by means of the so-called two-click method in order to protect visitors to our website in the best possible way.

a) Facebook

Social media plugins from Facebook are used on our website to make their use more personal. For this we use the "LIKE" or "SHARE" button. This is an offer from Facebook.

If you call up a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website. By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not logged on to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged on to Facebook, Facebook can directly assign your visit to our website to your Facebook account. If you interact with the plugins, for example by pressing the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends. Facebook may use this information for the purposes of advertising, market research and tailoring Facebook Pages to your needs. To this end, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook. If you do not want Facebook to associate the information collected through our website with your Facebook account, you must log out of Facebook before visiting our website. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy.

Please see the Facebook Privacy Notice (https://www.facebook.com/about/privacy/).

b) Twitter

On our internet pages you will find plugins of the Twitter Inc. (Twitter) are integrated. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons here (https://abouttwittercom/resources/buttons). If you access a page on our website that contains such a plugin, a direct connection will be established between your browser and the Twitter server. Twitter receives the information that you have visited our site with your IP address. If you click the Twitter "tweet" button while logged in to your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to assign visits to our pages to your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the data transmitted or its use by Twitter. If you do not want Twitter to be able to assign visits to our pages, please log out of your Twitter user account. Further information on this can be found in Twitter's privacy policy (https://twitter.com/privacy).

c) Instagram

Our website also uses social plugins ("Plugins") from Instagram, operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". When you visit a page on our website that contains such a plugin, your browser connects directly to Instagram's servers. Instagram sends the content of the plugin directly to your browser and integrates it into the page. This integration tells Instagram that your browser has accessed the appropriate page on our site, even if you do not have an Instagram profile or are not logged in to Instagram. This information (including your IP address) is transferred directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also sent directly to an Instagram server where it is stored. The information is also published to your Instagram account and displayed to your contacts. If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you must log out of Instagram before visiting our website. For more information, see Instagram's Privacy Policy (https://help.instagram.com/155833707900388).

8. Rights affected You have the right:

- to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, unless it has been collected from us, as well as the existence of an automated decision making process including profiling and, if applicable, meaningful information on its details;

- in accordance with Art. 16 DSGVO, to immediately request the correction of incorrect or incomplete personal data stored by us;

- to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;

- to demand the restriction of the processing of your personal data in accordance with Art. 18 DSGVO if the correctness of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 DSGVO;

- in accordance with Art. 20 DSGVO, to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible person;

- in accordance with Art. 7 Para. 3 DSGVO to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing based on this consent in the future, and

- to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

9. Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right, pursuant to Art. 21 DSGVO, to object to the processing of your personal data if there are reasons for doing so which arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation. If you would like to make use of your right of revocation or objection, simply send an e-mail to info@rivierapool.com.

10. Data security

The security of your personal data has a high priority for us. We therefore protect your data stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are obliged to observe data secrecy. In order to protect your personal data, it is transmitted in encrypted form.

We use the widespread SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

11. Topicality and change of this data security explanation

This privacy policy is currently valid and as of May 2018.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may be necessary to amend this data protection declaration. You can call up and print out the current data protection statement at any time on the website at https://www.rivierapool.com/en/contact/data-security/.